The tourism industry is an industrial sector that plays a major role in the country’s economy. This sector continues to show its potential and is able to absorb a lot of workers.
Let’s find out more about the meaning, types, characteristics, and employees needed in this field in the article.
What is the Tourism Industry
The tourism industry is a variety of businesses related to travel and tourism. Within its scope, the tourism industry includes various businesses and sectors that support the fulfilment of tourist needs, ranging from accommodation, transportation, and tourist attractions.
Based on the law, the tourism industry is a collection of businesses in interrelated fields that produce goods and services to fulfill the needs of tourists, seek profit, increase regional income, and increase state foreign exchange.
Types of Tourism Industry
The types of tourism industry scope are adjusted according to the basic guidelines of the United Nations World Tourism Organization, the following is an explanation:
1. Accommodation
This type includes various types of accommodation or lodging service providers. Among them are hotels, resorts, villas, hostels, inns, and all types of lodging.
2. Transportation
Transportation is an integral part of the tourism industry. It plays a role in increasing the mobility of tourists.
Transportation service providers include airlines, shipping, trains, buses, taxis, public transportation, and other transportation services.
3. Food and Beverage Service Provider
The next type is food and beverage providers. Food and beverage providers are not only providers of needs, but also become tourist attractions that are visited by many.
Food and beverage providers in the tourism sector include restaurants, cafes, food stalls, bars and street food.
4. Tourist Attractions
Tourist attraction providers consist of several types, namely natural tourism, history, performances, shopping, entertainment, as well as beauty and health.
Examples of these types of tourist attractions include national parks, historical sites, museums, art galleries, beaches, cultural festivals, and shopping centers.
5. Financial Services
Financial services are also included in the tourism industry. This type of finance allows local and foreign tourists to access funds for money exchange.
Examples include money changers , credit card services, and banks.
6. Travel Agency
Guide services or also called travel agencies are also a type of tourism industry. This sector has a role in tourists in planning and undergoing travel.
Travel agencies also assist tourists in arranging accommodation, transportation and vacation packages.
7. Development of Tourism Areas
This type of tourism industry includes the development of infrastructure and services in tourist areas. Examples include the construction of roads, ports, airports, and the construction of facilities in tourist areas.
Characteristics of the Tourism Industry
The tourism industry has several specific characteristics that distinguish it from other industrial sectors. Some of these characteristics are:
1. Cannot be saved
Goods and services produced by tourism businesses are generally susceptible to damage, so they cannot be maintained or resold the next day.
2. Not Transferable
Tourists or consumers of tourism services cannot take tourism products home. For example, to observe the beauty of Borobudur Temple, they need to visit the tourist location directly.
3. Production and Consumption Processes Take Place Simultaneously
Tourists or visitors who want to enjoy tourism products must visit the location where the production process is taking place. If there are no buyers who use the product or service, then the production process will not occur.
4. There is no definite size standard
In general, tourism products are created and marketed in various variations due to the differences in desires and needs of each tourist.
5. Tourists Can’t Try the Product Beforehand
Tourists need to visit the location where tourism goods and services are produced so that they can see the actual condition of the product. Otherwise, tourists can only make orders through brochures.
Employees Needed in the Tourism Industry
Like any other industry, the tourism industry also requires various types of employees with various skills and expertise. Some of the types of roles that are commonly found in the tourism industry include:
1. Tour Guide
Tour guides are employees needed in the tourism industry. They provide information and experiences to tourists, tour guides are responsible for guiding groups or individuals in exploring tourist attractions.
2. Receptionist
The receptionist is one of the hotel staff whose job is to serve guests, manage hotel room reservations, check room availability, and collect payments.
3. Chef
Employees in the tourism industry are responsible for food preparation, serving, and service in restaurants or eateries.
This type of employee is often found in restaurants and hotels.
4. Flight attendant
Flight attendants are employees needed in the accommodation sector. This position is responsible for welcoming and directing passengers to their seats, making announcements to passengers and answering their questions, and others.
5. Travel Sales Agency
This position is responsible for selling and offering tour packages and selling flight tickets or holiday accommodations. They have the main task of new customers, building relationships with existing customers, and achieving sales targets. That’s the explanation about the tourism industry. You need to remember, the tourism sector is an industry in the service sector that relies heavily on service, so make sure you choose the best and most experienced employees.
